/tags/limits/Recent content in Limits on DeveloperHugo -- gohugo.ioenMon, 30 Jun 2025 00:00:00 +0000/docs/reference/sci/limits/Mon, 30 Jun 2025 00:00:00 +0000/docs/reference/sci/limits/ <p>The use of Manhattan Active® SCI (Operational SCI) is limited to the Manhattan Active® solution and its directly related systems. To help ensure optimal performance, default limits have been set as follows:</p> <h2 id="default-limits">Default Limits</h2> <table> <thead> <tr> <th><strong>Description</strong></th> <th><strong>Limit</strong></th> </tr> </thead> <tbody> <tr> <td><strong>Runtime Limits</strong></td> <td></td> </tr> <tr> <td>Maximum runtime for batch/scheduled reports</td> <td>30 minutes</td> </tr> <tr> <td>Maximum runtime for interactive reports</td> <td>5 minutes</td> </tr> <tr> <td><strong>Rows Retrieval</strong></td> <td></td> </tr> <tr> <td>Maximum number of retrieved rows per query</td> <td>100,000</td> </tr> <tr> <td><strong>Content Retention</strong></td> <td></td> </tr> <tr> <td>Number of report output versions</td> <td>1</td> </tr> <tr> <td>Number of report history occurrences</td> <td>5</td> </tr> <tr> <td><strong>Content Removal</strong></td> <td></td> </tr> <tr> <td>Retention period for report output</td> <td>7 days</td> </tr> <tr> <td>Retention period for report history</td> <td>7 days</td> </tr> </tbody> </table> <h3 id="guidelines">Guidelines</h3> <p>Additionally, the following guidelines are recommended to maintain optimal performance:</p> <p><strong>1</strong>) SCI datasets should not be refreshed more than every 15 minutes.</p> <p><strong>2</strong>) CSV table extracts should not be used.</p> <p><strong>3</strong>) <strong>Raw Data Movement Limitation</strong>: Extraction of large amounts of raw data, for example, a CSV or Excel file to feed a data warehouse, is not supported in Manhattan Active® SCI. This immense movement of data affects the performance of conventional reporting use cases. Manhattan Active® SCI is intended only for analytics through the production of human-readable reports and dashboards.</p> <p><strong>4</strong>) <strong>Real-Time Mission-Critical Reports are not Supported</strong>: Reports are generated using a read-only replica of the production database. While replication is typically near real-time, occasional delays may occur. Reports will always reflect what is currently in the read-replica, but due to occasional delays, they may not accurately reflect the current production data and therefore may not be suitable for reports that require real-time information. Real-time production reports are available within the Manhattan Active solution and utilize the real-time production database.</p> <p>Some examples of mission-critical reports, forms, and labels are:</p> <ul> <li>Shipping labels and documents, such as packing lists and bills of lading</li> <li>Trucks expecting an SCI report before transporting orders</li> <li>Floor-level employees waiting for SCI reports before beginning their operations</li> <li>Receiving worksheet to initiate the receiving process</li> <li>Printing of packing lists and dispatching of orders (shipments stopping due to the dependency on these reports)</li> <li>Assembly line operations halted due to the dependency on the SCI report</li> </ul> <p><strong>5</strong>) <strong>My Content Folder Limitation</strong>: Manhattan Active® SCI offers two folders, namely, Team Content and My Content, for developing reports and dashboards. The use of the My Content folder is generally not supported. After any Manhattan Active® SCI upgrade, the content and ownership of items saved in the My Content folder are not retained. It must not be used as a reliable location to save any reporting object. Items in the My Content Folder must be moved to the Team Content folder.</p> <p><strong>6</strong>) <strong>Access Control</strong>: Admin-level access to Manhattan Active® SCI is exclusively limited to Manhattan Services and Operations teams to manage Manhattan Active® SCI deployments. Customers are prohibited from accessing the system with admin privileges.</p> <h2 id="capacity">Capacity</h2> <p>Manhattan Active® SCI capacity is measured in runtime minutes per hour.</p> <p>The SCI capacity is based on the licensed subscription tier as follows:</p> <table> <thead> <tr> <th><strong>Size</strong></th> <th><strong>MAWM - User Tier</strong></th> <th><strong>MATM - FUM Tier</strong></th> <th><strong>MAO - Order Tier</strong></th> <th><strong>Runtime Minutes/Hr</strong></th> </tr> </thead> <tbody> <tr> <td>Tier 1</td> <td> 25 - 450</td> <td> 25M - 75M</td> <td>250K - 750K</td> <td>Up to 150</td> </tr> <tr> <td>Tier 2</td> <td>500 - 900</td> <td>100M - 500M</td> <td>1M - 9M</td> <td>Up to 300</td> </tr> <tr> <td>Tier 3</td> <td>1000 - 1900</td> <td>500M - 2B</td> <td>10M - 45M</td> <td>Up to 500</td> </tr> <tr> <td>Tier 4</td> <td>2000+</td> <td>2B+</td> <td>50M+</td> <td>Up to 1500</td> </tr> </tbody> </table> <p>Note: These are intended as monitoring guidelines, and are not mandatory for end users to follow.</p> <p>Runtime minutes per hour refers to the time spent running all reports within a single hour. For example, if 75 reports are run in an hour, and each report runs in two minutes, then the runtime minutes per hour would be 150.</p> <h2 id="performance-and-health-dashboard">Performance and Health Dashboard</h2> <p>To help identify and resolve performance issues, Manhattan Active® SCI includes a Performance and Health Dashboard. This dashboard includes the current runtime minutes per hour, listings of long running reports, total interactive and scheduled reports, and much more.</p>