Taxware

What is Taxware?

Taxware is a continuous and connected platform for tax determination, e-invoicing compliance, and tax reporting to governments around the world. All these services are offered as part of a single cloud-based platform.

What does this feature include?

This feature adds integration with Taxware to facilitate Manhattan Active Omni to calculate Quotation, Invoice, and Return taxes.

Quotation

When an order is created or modified using Manhattan Active Omni’s Customer Service or Point of Sale Solutions, a quotation tax call is generated instead of the order so the appropriate authorized amount of a payment tender can be secured. This quotation tax call is translated into the format required by Taxware and comprises all the details that Taxware needs to calculate the quotation tax amount. The Taxware response is then translated back to the Manhattan Active Omni format, and the tax details are saved against the order and the respective order line(s).

Invoice

When an order is shipped in Manhattan Active Omni, an invoice tax call is generated to calculate the tax at the time of shipment so that the appropriate amount can be settled against the provided payment tender. This invoice tax call is translated to the format required by Taxware and comprises all the details needed by Taxware to perform the invoice tax calculation. The Taxware response is then translated back to the Manhattan Active Omni format, and the tax details are saved against the order and the corresponding order line(s).

Return

When an order is returned in Manhattan Active Omni, a return invoice tax call is generated against the order so that the appropriate amount can be refunded to the customer. This return invoice tax call is translated into the format mandated by Taxware and contains all the details that Taxware needs to calculate the return invoice tax amount. The response is then translated back to the Manhattan Active Omni format, and the tax details are saved against the order and the respective order line(s).