What is UPS Mail Innovations?

UPS Mail Innovations Returns is a contractual postal returns solution that offers convenience and efficiency to clients’ customers by enabling them to return their orders through the United States Postal Service.

What does this integration include?

Online Orders, bridged into MAO, can be fulfilled by a Distribution Center or a Customer Store. Out of the box, Manhattan Active Omni Store Fulfillment supports FedEx and UPS carrier integrations. This integration extends the base-supported parcel integration with UPS by adding:

  • Return Labels

Return Labels

This feature facilitates integration with UPS Mail Innovation Returns to generate return labels for each package fulfilled by Manhattan Active Omni Store Fulfillment Application.