What is ProShip?

ProShip is an industry-leading multi-carrier shipping solution that integrates seamlessly with host systems to handle all small parcel, LTL and TL shipments.

What does this integration include?

Manhattan Active Omni is not integrated with ProShip out of the box. This integration enables communication with ProShip by altering the base functionality in the following ways:

  • Shipping
  • Rate Shop
  • Void


When a user completes a package in SI&F, a ship request is generated, which communicates the service level, ship from and ship to address and other relevant package information. This ship request is translated to the ProShip required format with the expected data for ProShip to select the carrier and generate the shipping label. The ProShip response is translated back to the Store Fulfillment format where the tracking number is saved against the package, and the 4 X 6 PNG shipping label is saved in the document repository to be printed with the pack slip.

Rate Shop

Rate Shopping allows ProShip to compare carriers and service levels that meet the expected commitment date and ultimately choose the lowest-cost method to ship a package. If enabled, the rate shop ship via is sent to ProShip instead of the service level, which allows ProShip to perform rate shopping.


A user may wish to undo the packing process for a fulfillment or package due to reasons such as damage to the package or order cancelation. If a tracking number will not be used due to the user canceling the packing process, SI&F sends a void request to ProShip who removes or invalidates the package from a carrier’s open manifest.