Loomis

What is Starken?

Loomis is a major transportation company in Canada. Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. Whether it’s close to home or around the globe, we deliver to addresses coast to coast in Canada and over 220 countries worldwide.

What does this integration include?

This feature adds integration with Loomis REST Transport-Orders APIs, specifically the Shipment Tracking APIs. These integrations provide the ability to track shipments within Manhattan Active Omni Digital Self Service.

Shipment Tracking

Retailers may provide the ability to track shipments via MAO DSS. To access the Shipment Tracking UI, a customer can use the “Track Package” link provided in the shipment confirmation email/text or via the link provided in an e-commerce site. The Digital Self-Service Shipment Tracking page displays details about a package, including:

• Package status (e.g. in transit or delivered)
• ETA or delivered date
• Details about items in the package (Currently the UI displays item short description, size, color, price, and shipped quantity. Other attributes are not supported).
• Tracking details

Self-Service makes a real time API call to the carrier to retrieve the latest package status. Out of the box integration exists for FedEx, UPS, and USPS. This feature provides additional integration for 3rd party carrier, Loomis. When a user accesses the Shipment Tracking UI for a package shipped via Loomis, a real time call is made to the Loomis Individual Shipping Consultation API to retrieve the latest status of the package as well as the tracking history.