Salesforce Commerce Cloud

What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud is an ecommerce web platform.

What does this integration include?

Manhattan Active Omni is not integrated with Salesforce out of the box. This integration enables communication with Salesforce by altering the base functionality in the following ways:

• Search Customer
• Create Customer

These services are invoked when a new customer is created via the MAO Point of Sale or Customer Service modules.

Search Customer

This service to SFCC is invoked in POS or Customer Service modules when the user is searching for an existing customer and returns a list of customers for the user to choose from and eventually apply the customer to the order.

Create Customer

This service to SFCC is invoked when in POS or Customer Service modules when a new customer is created and returns a customer ID, which is saved on the customer record.