What is Strikeiron?

Strikeiron Address Verification (acquired by Informatica) is the only service that combines postal certifications in one engine from all six global postal organizations: USPS, Canada Post, La Poste in France, New Zealand Post, Australia Post, and Eircode in Ireland. It’s able to parse, analyze, verify, correct, and format addresses according to local postal standards—ensuring that correct elements appear in the appropriate hierarchical alignment. Only with the right address format can you be sure a mailing gets to its addressee.

What does this integration include?

Manhattan Active Omni is not integrated with Strikeiron AVS out of the box. This integration enables communication with Strikeiron AVS by altering the base functionality in the following ways:

  • Address verification request is sent in Strikeiron acceptable format when a user enters a shipping address in the Customer Service UI

This feature is not extended to include other values that may be offered during verification such as billing addresses. This feature is also not applied to orders interfaced into Manhattan Active Omni from external systems.

Address Verification (AVS)

When a user adds or modifies an shipping address in the Manhattan Active Omni Contact Center, a web service call is made to Strikeiron containing the address information captured by the UI. A response is received from Strikeiron that indicates whether the address that was entered can be fully verified or if recommended address(es) are present as alternatives. These values, if returned, are displayed to the user in the UI for confirmation